The staff are very helpful and knowledgeable about what is in the shop. They stop by the fitting room to offer to get different sizes, I like that!
I would highly suggest NOT using the services of their seamstress. I had purchased a dress for my sister's wedding and was initially pleased to hear that they had their own seamstress. At the day of purchase, I discussed and ordered champagne straps to be sown onto my dress. When I went to pick up the dress, the seamstress had purchased clear straps with jewels. Nicole’s agreed this was a miscommunication. Turns out the seamstress could not find fabric to match. I don’t understand why she thought it was okay to alter my dress other than what was instructed and without contacting me first. To avoid any miscommunication the second time around, we discussed plans A, B, and C (solutions for not finding fabric to match). When I went to pick up the dress, the seamstress did not use our A, B OR C plan, instead she took liberty to alter my dress again without my consent. It looked as if she used nylon rope. To make matters worse, the measurements were completely wrong and the straps fell right off my shoulders. I wanted to return the dress because it was such a headache, but with their no return policy I paid another seamstress to remove the nylon rope and sew champagne straps. I’m very upset with how Nicole’s handled this situation and would like to avoid this from happening to anyone else.
Nicole S Boutique is a US Shoe Store based in Wausau, Wisconsin. Nicole S Boutique is located at 620 3rd St, Wausau, WI 54403, USA.
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