These inept, clueless, lying bastards screwed us over at least 10 times after we'd made the great mistake of doing business with them.
They said they'd check out our old hot tub that was tripping the breaker, at their Wausau location.
Extremely helpful. Reasonably priced. Friendly manager
IF YOU DECIDE TO GIVE THEM ANY BUSINESS, JUST REMEMBER THAY YOU'RE GIVING THEM PERMISSION TO DO THE SAME DAMNED THING TO YOU. DONT DO IT!
We did not buy our pool from this store. It was an Intex pool filled with 5500 gallons of tea colored water. I spent days online trying to find solutions. Everything I did seemed to make the water color worse. I took a sample to Placeway and Brian tested my water. He identified the issue, provided me a solution to pull out the iron, gave me a comprehensive list of products & instructions that would keep my pool water crystal clear this summer. I have added the cleaner and overnight the pool water is already clearing up. Great service, answers to all my questions, and everything I needed - in house - to get my pool ready for the season. Thank you!
Another 2 weeks go by. We were told our old hot tub was fine! Worked for days!
A repairman from the Pool People came out, looked at it, and with 3 minutes saw what the tremendously obvious easy to fix problem was.
Placeway Spas never looked at it. Liars.
When Dan the idiot finally got it back to our home, he did so without bringing any equipment to get it off the trailer or get it onto my new deck! I had a work crew at the house and they used their tractor. Idiot.
They got what I needed and we're knowledgeable
And oh by the way, we're charging you almost $200 for taking it to Plover!
Dan at the desk is an idiot. Our new hot tub was delivered with the wrong electric box, causing me over $200 in extra electrician costs while we waited to have the right box delivered, and it all went downhill from there.
So 2 weeks later when I asked about it, all of a sudden they had to send it to their Plover location!
The help I received was very good! Very nice employees, well stocked store they have anything and everything you can possibly need!
Great. Except that THEY DID NOT HAVE THE ABILITY TO DO THAT THERE.
Then of course we began using it, and it still tripped the breaker. Idiots!
Placeway Pools Spas Patio is a US General Contractor based in Wausau, Wisconsin. Placeway Pools Spas Patio is located at 3215 Terrace Ct, Wausau, WI 54401, USA.
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