Tonight i went in for a ring cleaning. While my ring was being cleaned i looked around at engagement rings. My current boyfriend and I have been looking for the perfect ring and are ready to purchase it. After my ring was clean the woman who cleaned it told me goodbye and didnt even ask if i wanted to see a ring that i was looking at. The whole experience was horrible. I will not be buying my engagement ring from this kays instead i will be getting it from Rodger and Hollands.
My fiance purchased a ring from here. Had it inspected, found on one of the quad settings the diamond was chipped. They had to send it back to the vendor which in CHINA. Now this was Sept 29th when I took it in. It is now almost the end of December still no ring. It probably will be another month before I get it back. It has to go thru customs, back to Kay Jewelers main office, then to go where they inspect the diamond. We will never buy another piece of jewelry from here. 4 months to replace a chipped diamond. Buy from a local jeweler.
Employees very pushy, the lady the helped me didnt smile once. She just kept showing me things that she thought i may have liked. When i told her i ki d of liked a certain one, but wanted to browse a little she immediately started ringing it up. Wont be back again.
Inga(sorry if I spelled it wrong) and Jody are a pleasure to work with!! Great customer service! Couldn't ask for anything better!!
I assisted a friend in buying a ring. The sales associate was very pushy, but my buddy was happy with his purchase.
Kay Jewelers is a US Jewelry Store based in Wausau, Wisconsin. Kay Jewelers is located at 302 E Wausau Ave Unit D420, Wausau, WI 54403, USA.
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