In January 2016, I had managed to scrape up the passenger side of my Malibu. After shopping around in the area, as I am new to Wausau, I met Chris and his team. Chris walked me through the repair process, what was going to be done, how it was going to be done, and how long it would take. He was the only person I had talked to that walked me through the process and that was just the start of his great customer service. His estimate turned out to be high once his team was finished with the vehicle, so paid less than the original estimate, which was super! The turn around was also spot on, didn't take any more time than anticipated. They also have loaner vehicles to set you up with so you aren't vehicle-less while your car is under the knife, so to speak. My car turned out perfect, couldn't have been happier. Perfect blending, removed any dents with precision, and is holding strong. Once it was all said and done, about a week after, I got a phone call, checking in on my satisfaction with the work. Brilliant! Did not expect that at all and was super pleased to have a follow up conversation. Lastly, about a month after i got my car back, I even got a card from Chris and the team thanking me for my support and again checking on my satisfaction of their work. Not once, but twice did they follow up with a customer. I guess I didn't know what to expect coming into their shop as I had never had to have work done on a vehicle in the past, but the team at Stewart Ave Collision and Repair absolutely blew me out of the water with their great customer support, timely work, and flawless paint blending, which can be hard when you have a vehicle with a black metallic fleck paint to work with.
In the future, if I were to be in the need for further cosmetic repair, I'm certain Chris and his team at Stewart Ave Collision & Repair will be the first stop.
Stewart Ave Collision and Repair is a great shop. We had our vehicle towed there after getting into a wreck, and Chris was terrific to deal with. He gave us a free loaner to use while the insurance company figured things out and was incredibly helpful throughout the entire process. I can't recommend this shop highly enough and will absolutely take all of my vehicles there for repair from now on.
Stewart Avenue Collision and Repair is a first class operation. They provided exceptional customer service and went above and beyond to make our experience easy and positive, including advice on how to negotiate our settlement with the insurance company. I can't recommend highly enough.
Very friendly and knowledgeable. Chris and Mandy are just amazing. Their customer service is incredible. Very welcoming, and professional.
We are from the twin cities and my father in law had the misfortune of breaking down on the way to Door County for our wedding. Luckily it was near Wausau and Chris and his team were able to get us back up and running in just a couple of hours. They were a pleasure to work with, so kind, and our experience just couldn't have been any better. We are just so grateful for all their hard work. Would absolutely recommend them to anyone!
Stewart Ave Collision Repair Llc is a US Car Repair based in Wausau, Wisconsin. Stewart Ave Collision Repair Llc is located at 4905 Stewart Ave, Wausau, WI 54401, USA.
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