My experience was around 3 years ago and I am only giving them a one. If I could give them a half star I would. They double charged me on my visa and never apologized for doing so. I had to go in and call the 1-800 number on my cell phone and then they spoke with the representative to fix the problem, but never said I am sorry for the 2nd transaction on your bill. A year later I went to a eye clinic in a hospital setting and they have missed several eye problems that should have been addressed one year prior. Thank goodness they were able to fix the problem immediately. The last complaint I have is the fact that they did not even know how to fix the glasses correctly so they fit around your ears properly. They will never see me again.
Was in town to ski and I forgot my contacts. The doctor got me in for an exam last minute. Very thorough exam and I was on my way. Entire staff was very friendly!
Very satisfied with our experience. Dr. was professional and appointment went smoothly.
I had a appointment once I walked in no one even greeted me there was no one at the desk for a good 20 minutes
Great Experience with lens crafters!! They even read stories to our children while we shopped.
Lenscrafters is a US Health facility based in Wausau, Wisconsin. Lenscrafters is located at D460 Wausau Ctr, Wausau, WI 54403, USA.
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