I had a battery installed in my truck. Also wanted then to do a fuel injection service. They weren't able to do the fuel service due to not having the right tool needed for my truck. The tool will be ordered and arrive within a week. I will make another appointment to have service done. After comparing many different places for prices and battery quality Wal-Mart came out on top.
Every time I go there, they are understaffed. It is usually a 3 hour wait just for an oil change.
Coming through on my way to St. Louis, I realized with a shock that my oil had dropped so low it wasn't even showing up on the dipstick, crazy because I had gotten it changed 2 weeks ago. Manager stopped what he was doing to help me and show me how to add oil and what kind I needed, did a small check to see what could be happening. Probably saved my car, and my trip. Didn't try to charge me for anything else or delay me. Extremely helpful. Thank you guys
Whenever I've been in for an oil change in the past, it would be an hour wait, which is fine by me as then I can get groceries or do a little shopping/browsing nearby. But not today. There were only 2 cars ahead of me which is the norm. I went and shopped at nearby stores during the time I thought my oil was being changed. After over an hour, I came back & my car hadn't even been in yet. I asked 3 or 4 times during my time waiting if my car was going to be done soon and they would tell me my car would be in next. Finally, after 3.5 HOURS and seeing that nobody was even in the shop, I said "Forget it. I'll go elsewhere." I was told at that point that they essentially only had one person to do the job. Would have been nice to have known that in advance. Don't take more vehicles in if you are short staffed and already behind. Had I waited it out, I'm sure it would have been well over a 4 hour wait just for an oil change. The auto department has lost my business.
No wonder your rating is so low. I've been waiting for an hour just to talk to the manager and I couldn't even talk to him. I would never go back again even walmart offer to do it for FREE or even pay me to do it. With this kind of attitude would not deserve my business.
Walmart Tires Auto Parts is a US Car Repair based in Wausau, Wisconsin. Walmart Tires Auto Parts is located at 4300 Rib Mountain Dr, Wausau, WI 54401, USA.
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